Housekeeping Performance for Professional Skills - myassignmenthelp

Question: Discuss about theHousekeeping Performance for Professional Skills. Answer: To Mr. Guillaume Resort Manager Company Subject: Action Plan Suggesting Recommendations Regarding Housekeeping Low Score Dear Sir, This is to inform you that I regret the recent low ratings and negative reviews our company has been receiving since the last few days and I understand the present inability of the housekeepers to offer satisfactory service to the consumers. However, it is clearly evident that despite all the efforts, most of the housekeeping staffs are unable to perform their duties properly. I am glad to inform you that I have been able to chalk out an action plan that can solve the problem. In order to enhance and groom the professional skills of the employees, I suggest am action plan, which I wish to be implemented within a couple of days. Kindly go through the action plan attached below and approve the same so that it can be implemented with no further delay. In case of any further assistance, do not hesitate to contact me. Thanks and Regards Name Designation 14.8.17 Action Plan: Action Type Action Objective Time-Scale Resources Arrange an interactive discussion with the housekeepers explaining them about the low ratings, and announcing incentives on good ratings and reviews. This will help the management authority remind the employees about the importance of client satisfaction in business, as well as to motivate them to satisfy the employees as much as possible. 6 months Time Money Soft skill employee training will be provided to the employees so that they can keep on interacting with the clients and the clients also find them approachable. This will develop the soft skills of the housekeepers such as their communication skills making them more guest-friendly and approachable to the visitors. This will help in improving the performance of the housekeepers. 2 months Money Training Providing Organization Time management training program to help the housekeepers accomplish all their tasks without missing out on the most urgent duties they are required to attend. This will help the housekeepers stay learn to manage the time more efficiently and work productively helping them to handle emergencies in time. 1 month Money Time Training Providing Organization Senior employees for in-house training. Professional training should be organized for the employees so that the employees can learn to serve the clients better. This will help the employees cater to the varying needs of the visitors in the most effective way, by providing them guest service, luggage service, emergency guest service round the clock, as and when required. 2 months Money Training Providing Organization

About Lady Diana Spencer free essay sample

Diana Spencer Lady Diana Spencer Diana was born in 1961 as the third daughter of Edward John Spencer and his wife Frances Ruth Burke Roche. Diana grew up in a very privileged family that had a long history of close ties with the royal family. When Dianas paternal grandfather passed away in 1975, Dianas father became the 8th Earl of Spencer and Diana gained the title of Lady. Diana attended school at West Heath in Kent and then spent a short time at a finishing school in Switzerland. Although she was not an excellent student academically, her determined personality, caring nature, and cheerful outlook helped her through it. After returning from Switzerland, Diana rented an apartment with two friends, worked with children at the Young England Kindergarten, and watched movies and visited restaurants in her free time. It was about this time that Prince Charles, in his early 30s, was under increasing pressure to choose a wife. We will write a custom essay sample on About Lady Diana Spencer or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Dianas vibrancy, cheerfulness, and good family background caught the attention of Prince Charles and the two began dating in mid-1980. It was a whirlwind romance for on February 24, 1981, Buckingham Palace officially announced the couples engagement. At the time, Lady Diana and Prince Charles seemed truly in love and the whole world was awed by what seemed like a fairytale romance. Less than a year after the wedding, Diana gave birth to William Arthur Philip Louis on June 21, 1982. Two years after William was born, Diana gave birth to Henry Charles Albert David on September 15, 1984. While Diana quickly gained the love and appreciation of the public, there were definitely problems in her marriage by the time Prince Harry was born. Although she tried to maintain a positive public persona, at home she was crying out for help. Diana suffered from bulimia, cut herself on her arms and legs, and made several suicide attempts. Prince Charles, who was jealous of Dianas extra media attention and unprepared to handle her depression and self-destructive behavior, quickly started to drift away from her. This led Diana to spend the mid- to late-1980s, unhappy, lonely, and depressed. Diana found that her presence comforted many who were sick or dying. She dedicated herself to a number of causes, most especially to the elimination of AIDS and landmines. In 1987, when Diana became the first famous person to be photographed touching someone with AIDS, she made a huge impact in dissolving the myth that AIDS could be contracted merely by touch. In December 1992, a formal separation was announced between Diana and Charles and in 1996, a divorce was agreed to which was finalized on August 28. In the settlement, Diana was given $28 million, plus $600,000 per year but she was to give up the title, Her Royal Highness. Dianas hard-won freedom did not last long. On August 31, 1997, Diana was riding in a Mercedes with her boyfriend (Dodi Al Fayed), bodyguard, and chauffer when the car crashed into a pillar of the tunnel under the Pont de lAlma bridge in Paris while fleeing from paparazzi. Diana, age 36, died on the operating table at the hospital. Her tragic death shocked the world . Initially, the public blamed the paparazzi for the accident. However, further investigation proved that the primary cause of the accident was that the chauffer had been driving under the influence of both. Diana endeared herself to the public through her warmth and caring. As the wife of Prince Charles, Diana not only gave birth to the future British king, she became a princess of the people. Diana brought attention to worthy causes such as the elimination of AIDS and landmines. Also, through her own experiences, Diana became a role model for those who suffer from depression or bulimia. drugs and alcohol.

The Purpose of Life

The Purpose of Life Free Online Research Papers Life is a big trap. As the great philosopher Hume once said that we are put on the big stage of life, being concealed from why everything happens. We have no wisdom to foretell the future, nor can we prevent those unfortunate things from happening. We are suspended in the eternal air of unknown and fear. We don’t know why our lives began. It’s out of our control. One day, our parents came together and said to each other, why don’t we have a baby? Then, a baby was done. Our lives may be just an accident at the very beginning. We don’t know the purpose of our lives. You may imagine you are the chosen people of the God, but you can never know for sure. Every day, there are people who choose to commit suicide out of pain of living. It’s said that there’s a heaven after here, and there’s perpetual happiness in the heaven. But you can never know for sure because it is also said that there’s a hell. We are trapped here on the earth between birth and death, not knowing when and where is our terminal station. Fortunately, life is an enchanting trap. Life also gives us gifts. He gives us enormous energy to explore the unknown world and the joy of getting to know; he gives us wisdom to change the world and create meaningful things and the bliss out of achievements; most importantly, he gives us heart to feel the unknown but beautiful world. We are young; we own every new sun in every morning. But what if one day we were told that tomorrow would not be our another spare day? Life recently re-taught me the beauty of being living. I was hospitalized following a severe cough which brought out several mouthfuls of blood. At first, I thought I’d got a cancer. I felt death was coming for me. I never thought about I would be caught by a fatal disease before; I never thought about being deprived of tomorrow so quickly; also, I never thought about tomorrow would turn out to be so beautiful only because I was later told by the doctor that it’s not a fatal disease! At the same time, tens of thousands of people lost their lives in the earthquake. The whole country was thrown into a great shock and enormous grief. The disaster once again told us the truth of the fragility of our lives, in such a cruel way! Those who have gone are gone forever; It is responsibility of us who are still living to cherish our lives. â€Å"Come on, China!† All Chinese people get united and shout loudly. To me, â€Å"come on, China.† means â€Å"come on, everybody.† Whenever life seems hard to endure, come on! It is until now when we really get trapped under the earth, being in the darkness, not able to move that we begin to realize how much life has long been given us: freedom, sunshine, water, food, etc. Life is enchanting because it teaches. The value of it is seldom known until it is lost. Another grand essential that makes life enchanting is love. Parents’ love, love between man and woman, and love between friends, all are ingredients that make our life sweet and fragrant. Love opens the door of our hearts to let others in and blend with you jubilantly in both sorrows and happiness of life. As what has been elaborated by the American thinker Emerson: â€Å"When something sensational happens to us, sharing the happiness of the occasion with friends intensifies our joy. Conversely, in times of trouble and tension, when our spirits are low, unburdening our worries and fears to compassionate friends alleviates the stress.† With love, life gets us enchanted. At last, life is also enchanting because of work. Although more than once people find work tiring and dream of eternal relaxation without any work, work is a significant source of human satisfaction and happiness. The American journalist David Grayson said, â€Å"Happiness, I have discovered, is nearly always a rebound from hard work.† Work, like food, gives us the essential nutrition of life. We apply our wisdom and creativity in work, through which we prove our value, draw sense of achievement and get the meaning of our lives. Research Papers on The Purpose of LifeLifes What Ifs19 Century Society: A Deeply Divided EraThe Effects of Illegal ImmigrationThe Spring and AutumnHip-Hop is ArtGenetic EngineeringTwilight of the UAWAssess the importance of Nationalism 1815-1850 EuropeMarketing of Lifeboy Soap A Unilever ProductAppeasement Policy Towards the Outbreak of World War 2

Investigate the arguement for restricting trade and provide argunmats Essay

Investigate the arguement for restricting trade and provide argunmats for not restricting trade. Also list and explain some coun - Essay Example In time, trade has gone through revolutionizing changes with the advent of a legal tender system. This saw trade become widespread and global in perspective because of the new terms of valuation. These new terms of valuation made it easier to conduct trade because, unlike barter trade, it was easier to carry money for long distances than the actual goods. This paper aims at investigating the arguments for restricting trade and those for not restricting trade. Restrictive trade originated in the late 1800s where rich merchants involved in trade of high value products and services sought to create monopolies in the market so that they could control the market (GILLIES, 2004: 862). This amounted to restricting trade through the formation of international organisations for traders and manufacturers of a few select items that were of high value and demand in the market. An organisation like this is allied, by agreement, to control the natural elements of supply and demand, in the market. They achieve this by fixing prices and quotas for sales, divide markets and limit supply (GILLIES, 2004: 867). These restrictive trade practices end up eliminating competition in the market, which creates a precedent for consumer exploitation. Competition, in the market, keeps all the players, in check, by ensuring that they all strive to satisfy the consumers’ needs, or risk losing out to those who fulfil their customers’ needs. Without competition in the market place, the consumers would be faced, with the aspect exploitation from unscrupulous traders out, to make a profit at the expense of consumers. When a system of trade restricts trade practices among its players, it predisposes consumers to exorbitant and unaffordable prices. Consumers are supplied with substandard goods and services because there is no alternative source of the products they seek. Elimination of competition by restricting trade robs consumers of the freedom and right of choice regarding the qua lity and supply of commodities they desire and need (BRUCE, 2001: 56). Limitation of supply creates high demand for goods and services, which exposes consumers to abuse through over pricing. Restricting trade has seen a decline in trade volume because it reduces consumers’ purchasing power and decreases the number of traders allowed to participate, in a given trade. Restriction on trade has also contributed to protection of inefficient and unqualified traders in the market who add no value to consumers or the economy of the country. Restriction on trade has seen to the development of domestic and international organisations that operate like cartels because of their characteristic monopolising of markets of their interest (FRANK & BERNANKE, 2003: 419). Beneficiaries of these organisations advocate and support these cartels by arguing that they help protect participating firms that are weak thus shielding them from unfair competition. According to most studies, business entiti es that benefit from restricted trade systems postulate that this structure of trade helps these firms deal with limitations caused by high business operating tariffs (BRUCE, 2001: 78). Cartels created because of restrictive trade systems are able to distribute risks and profits equally amongst themselves which acts as a cushion against uncertainty in the market. This uncertainty can be

Teaching Evaluation Tool Paper Research Example | Topics and Well Written Essays - 500 words

Teaching Evaluation Tool - Research Paper Example As the tools for appraising the performance of teachers differ in structure, Figure 1 (please see Appendix A) indicates a wider range of subject classification included during evaluative period. In particular, a number of domains are being assessed in the tool: â€Å"data-driven planning, instructional delivery, assessment, learning environment, communication, professionalism, student achievement.† Preliminarily, planning stage needs to be anchored with stable database on individualized background of students, for appropriate planning strategies to work. This way, strong foundations for exhibiting more effective delivery of lessons are attained, coupled with multi-dimensional methods in assessing whether teaching strategy has been a success or not. The subsequent domains are interconnected, dealing with direct associations between teachers and students in a conducive learning environment; which in turn, can be fostered by skills in communication and maintenance of professional attitudes in academic settings. In a positive academic atmosphere, learning is conducive, enhancing teacher performance as the advent of professionalism exists through respectfully treating their students as collaborative partners in education.

The Issues Facing Mercedes Benz Cyprus Developing Conceptual Framework Business Essay

The Issues Facing Mercedes Benz Cyprus Developing Conceptual Framework Business Essay The project concentrates on the issues facing Mercedes Benz Cyprus developing and implementing an efficient and cost-effective conceptual framework for measuring and managing sales performance. As a concrete outcome of this research, a roadmap and a website for non technical business users will be developed, giving them the capability to apply the conceptual framework to measurable and manageable business activities. The project provides evidence that indicates successful application of measuring and managing sales performance techniques through the use of reports, trainings, communication capabilities and presentation skills. It creates a new political and organisational challenge for the staff of the organisation which in its turn must learn to interact fast and effectively in order to achieve their targets. The main topics that emerged from the research are defined in derived conceptual framework based on the comprehensive review and analysis of the different models and frameworks that can be found in performance measurement literature. Substance considers the external and internal influences impacting on a sales organisation and how management team and staff can offer an actively sought process to monitor business performance on an on-going basis and to generate recommendations for changes. The research indicates that there is no single model or process for developing performance objectives and measures, nor is there a process that will guarantee good results. It has been essential to synthesise and extend the existing models and frameworks with the aim to produce the most suitable conceptual framework based on the size, kind, and available resources. Additional it is difficult to become a successful implementation of a sales performance measurement management system without connecting with a blended training activities based on the culture of continuous improvement with apply of personal professional development of the stakeholders supporting them to identify their weakness for improvement. Preface Award My target award is Doctorate in Professional Studies Development and Implementation Issues for Managing Sales Performance. Sales Performance is the basic term under which this project focuses. I propose to outline a general focus on performance with particular reference to automotive industry. The project report will provide a dynamic, systematic and permanent conceptual framework on management and measurement of sales performance from the view of the business user for the Mercedes- Benz Cyprus. The final product will be a practical user-friendly document and a website, based on sound research, for non technical business users supporting them to measure and manage sales performance. It will provide practical and useful information with real business examples and arguments for measuring and managing sales performance. Furthermore, it will serve as a standard and quick reference for business users, monitoring and evaluating tools and methodologies that are critical in measuring and managing sales performance. The website will be an online learning support area for where you can find online material to support the subject of sales performance together with discussion areas. It is also anticipated to use this programme as an opportunity to my continuous learning and development in the area of sales performance. My favourite motto from the Greek, Athenian statesman, lawgiver and poet Solon is the motivation for my continuous learning and development, I grow in learning as I grow in years (Plutarch Langhorne, 1857). As Kolb (1984) has documented, we seek to grow and develop because we must do so to survive as individuals and as a world community. Coherence of the Programme The bellow topics provide a rationale for the combination of modules and Recognitions and Accreditation of Learning (RAL) claims on the programme and how are argue for the coherence and viability of this proposed programme. DPS 4520: Review of Learning The module of the Review of Learning provided me with a summary and evaluation of my experiences and education to date, and an analysis of their relevance to my future learning and development. My education and work experiences have impacted my personal development, as I have gained a mixture of both academic teaching and hands, on business experience. Most of my experience comes from progressive roles that I have held with Mercedes Benz. With Mercedes Benz, I have been fortunate to have a career that has spanned multiple disciplines including Information Technology, Quality, Sales and Marketing. I present my learning in a chronological and thematic approach, with the following diagram Figure 1:0 to reflect on my learning, which shows my lifelong learning stages. Starting from school and during my first university degree I have had special focus in Mathematics which helped me to develop my analytical and logical thinking for my doctorate project. My first-degree in Mechanical Engineering, as an Engineer, helped me understand how to bring together knowledge of previously solved problems and understand the current need to combine new solutions. Following my first degree as a Mechanical Engineer I chose, and successfully applied, for a Master degree covering a range of subjects related to Business and Operational Research. The subjects of this Master Degree provided an excellent learning opportunity, and greatly broadened my knowledge and understanding of Business issues. It has had an important impact on my professional and academic development. As Neely (2002) states researchers with functional backgrounds as diverse as accounting, operations management, marketing, finance, economics, psychology, and sociology are all actively working in the field of performance measurement. The research project that I have undertaken for my Master dissertation studies was a Statistical Analysis of Labour Accident in Greece. Statistical Analysis can integrate with the business performance management. It helped me develop my Statistical Thinking. Statistical Thinking is the philosophy of learning and the action that builds the foundation for successful decision making in any process (Britz et.al, 2000). Additionally, my Master Dissertation gave me my first opportunity to develop an appropriate research strategy. It has provided me with the basic framework for my research approach to identify the research methods and data collection techniques which are required for my research project. I have worked in engineering as Plant Manager for a year with one of the most important construction companies in Saudi Arabia and Cyprus. Living in Saudi Arabia strengthened my motivation to work in a hard environment and made me challenge my perception of the importance of simple things in our everyday life and work. Furthermore, working in the desert alone with my team represented a new type of knowledge and a different way of learning for me. I learnt about personal influence and negotiation. Leading a team was an excellent learning opportunity for me, and one that was very different from my past ways of learning. I also gained specific skills including project management and managing contractors, as I was responsible for installing equipments at our sites. Having decided to change my direction, I successfully applied to Mercedes Benz Cyprus for the position of the After-sales Analyst. My education and training from DAIMLER A.G, a highly innovative company with a global presence, has enabled me to understand the practical application of theories, especially at the management level. With the need to improve the stock levels and control the transport cost of spare parts, I developed several information systems. Increasingly I became involved in data analysis and interpretation of data, which strengthened my skills in these areas and helped me to develop my thinking about how information is used. In particular, I began to think about how the end-users of information could influence the way in which that data is produced, interpreted and presented, and the way this can change the meaning of information. The Board of Director of Mercedes Benz Cyprus offered me the challenge of the combined position of Assistant Sales Marketing Director and Quality and Business Manager. My duties have three main directions. Firstly, the developing and managing of the passenger car Sales Marketing business at both the importer and retailer levels; secondly the designing, the developing and implementing of new Information System for supporting the Sales Marketing Business and thirdly the developing, carrying out and maintaining of the Quality systems of the organisation. My current role has provided me with valuable experience and opportunities for learning. This has allowed me to develop a deep understanding of various functions including Finance, Sales Marketing, Quality, Service and Human Resources. Finally, the module Review of Learning helped me realise my strengths and weaknesses and identify the areas in which I need to develop skills. Recognition and Accreditation of Learning (RAL 4): Professional Learning The Master Degree in Business Management and Operational Research has had an important impact on my professional and academic development. It equipped me with skills and experiences such as leading me to the research process starting from clarification of the problem until the presentation of the findings to stakeholders which are necessary for my project. An important subject undertaken was Total Quality Management (TQM) and Operational Research. It was my first experience with tools to control and develop business. Another important subject in my Master was Economics and Law which was directed at understanding the basic notions of modern economic science, with emphasis on microeconomic concepts and macroeconomic analysis. The style of teaching in my Master involved a large element of discussion of issues, and involved a major piece of group project work, which greatly contributed to my understanding of group dynamics. I had actively engaged the discipline in a way not possible simply by listening to lectures and reading textbooks, but through the reflection from the process of research. Writing and peer review helped me to understand my own behaviour within a group situation. Another main subject was Management Information System (MIS) . It helped me understand how to develop, analyse and design computer applications for organisation s and offered me the opportunity to see solutions with the help of technology to some of the most important company problems. Recognition and Accreditation of Learning (RAL 4): Research and Development Project Capability This claim is based on the dissertation topic submitted as part of my Master Degree. The study was broad and high-level, focusing on data mining and data statistical analysis with special information systems. Also it was important in the conclusion to forecast the trends of labour accidents in Greece. In planning and designing my research I found tools and methods which gave me the opportunity to forecast the future and helped me understand the past. My ability to analyse and combine information was developed, and my thinking was expanded in terms of working with very different types of information to those that I had been previously used. The experiences with high-level information systems as main tools in my method for my study represented a new type of knowledge. Moreover in the research project I had an extend focus in data preparation, as most real-life data sets contained missing data. This gave me the challenge of understanding data mining, which is one of the most important rules for efficient and effective strategy. RAL 5: Advanced developments in professional practice I have submitted a claim based upon two projects, the design and development of Information Technology and Business Management Systems. They have been supported by theoretical background, literature review in the area of business and management information systems, areas which constitute integral and essential parts of business performance. Project 1: Design, developing, performing and maintaining the Management Quality System ISO 9001:2000 for the Mercedes Benz Cyprus. Since 2003, with the decision of the Board of Directors of our company, I have been leading the project of designing, developing, implementing and maintaining the Management Quality System ISO 9001:2000 for Mercedes Benz Cyprus. I realised that for this significant project it was essential to improve my knowledge in the subject of the Quality Management. I did an extensive literature review on the subject of quality systems, which brought me up to date with what is current in the field. Based on this literature, I have established a system of monitoring, measuring, analyzing and improving business performance so that service conformity was demonstrated, conformity to the Quality Management. An important part of the implementation was the collection and analysis of appropriate data. I have established statistical methods to determine its overall performance and level of customer satisfaction. These analyses were useful in the conversion of market data into market studies, of quality data into quality reports and of customer satisfaction data into information on customer loyalty. As the company developed, there was a greater urgency to focus around the customers, thus allowing management to invest well and wisely to meet their needs. The only way to achieve such a goal was to analyse the data for business and process monitoring. This information was reviewed at management meetings. Data on service problems were collected throughout the process. This data was analysed and prioritised for investigation. Management identified root causes and proposed long-term solutions and preventive actions with mandates for improvement teams. The data analysed included the following: Customer surveys and complaints Audit findings and nonconformity reports Outputs from data analysis Staff suggestions, complaints, training and competence. The procedure for preventive action included the methodology adopted for instituting such action on processes and work operations, which affect process quality. The flowchart presented in Figure 0:2 below outlines the approach taken by the Company to resolve potential nonconformities. Project 2: Design and developing of the live information system for the Sales Department in Mercedes-Benz Cyprus Main targets to achieve for this project were to design an intelligent information system that can quickly give access to the auto customer details, easily keep contact notes, track and manage car sales opportunities, create summaries and reports, and be intuitive and simple for managing new car sales. An important aim to achieve was the time spent by the Salesman in front of the computer screen would be no more of 15% of the total time. In this way, more time remains available for the salesman to establish contact in an active and purposeful manner. For the design and development of the information system project, it was necessary to have a deep knowledge of literature reviews on the theories and approach on how to build an enterprise data warehouse. The interface of the information system, as shown Figure 0:3, came about from the observation of the way in which waiters take orders through a touch screen monitor. Only one screen in front of the users, without menus, only big clickab le icons which are different from user to user and from level to level.

Somalia vs United States Essay -- Compare Contrast Comparison

Somalia vs United States Somalia, which is about the size of Texas, is a small country located in Eastern Africa next to the Indian Ocean. The United States, which is located on the Western Hemisphere, is bordered by Mexico and Canada and is between the Pacific and Atlantic Oceans. Separated not only by the Atlantic Ocean, Somalia and the United States are also separated by the differences in economies and populations. These two countries that are quite opposite in size have some similarities in their governments and education systems. Somalia is one of the world’s poorest and least developed countries (Campbell). Because of the Civil War, which broke out in 1991, much of Somalia’s economy has been devastated. The war left many homeless and drove them to raise livestock as a means of survival. The economy used to be based on exports of cattle, goats, and bananas but as of early 1992 much of the economic trade had come to a halt. Now the economy is primarily based on the raising of livestock, which accounts for 40% of the Gross Domestic Product (GDP) (Alhaus). Due to overgrazing, soil erosion, and the clearing away of many trees, Somalia has very few natural resources, which have not been exploited. Known deposits include petroleum, copper, magnesium, gypsum, and iron (â€Å"Somalian Economy"). Before the war, Somalia had a well-functioning democratic republic government. Under the 1979 Constitution, the president held executive power. The president was the head and leader of the country’s sole legal political party, The Somali Revolutionary Socialist Party. Elected to serve a 7-year term, the president was nominated by the party’s central committee. Ever since the civil war in 1991, when the government collapsed, Somalia has been in a state of civil war and anarchy (â€Å"Somalian Government†). Somalia is one of the countries in the world with the least diversity among the people. 98.8% of the population is made up of ethnic Somalis (Kraus). Other minority groups include Arabs, Indians, Italians, and Pakistanis. Most Somalis are nomadic or semi nomadic herders of livestock. The rest are either crop farmers or inhabitants of the few urban centers. The official languages of the country are Somali and Arabic and the state religion is Islam (â€Å"Somalian People†). Primary education for children of at least six years was mandatory for Somalians. Many ... ...CD-ROM. Rediman: Microsoft, 1999. 7. â€Å"Somalian Economy.† 1 March 1999. Country Profiles. 8 Sep. 2001 Photius.com/wfb/wfb1999/Somalia/Somalis_economy.html>. 8. â€Å"Somalian Government.† 1 March 1999. Country Profiles. 8 Sep. 2001 Photius.com/wfb/wfb1999/Somalia/Somalia_government.html>. 9. â€Å"Somalian People.† 1 March 1999. Country Profiles. 8 Sep. 2001 Photius.com/wfb/wfb1999/Somalia/Somalia_people.html>. 10. â€Å"United States.† The Columbia Electronic Encyclopedia 6th Edition. Columbia University Press, 2001. 8 Sep. 2001 13247.html. 11. â€Å"United States of America.† Junior Worldmark Encyclopedia of Nations, 2nd ed. U*X*L, 1999. Reproduced in Student Resources Center. Farmington hills, Mich.: Gale Group. December 2000 . 12. â€Å"United States Economy.† The Columbia Electronic Encyclopedia 6th Edition. Columbia University Press, 2001. 8 Sep. 2001 articlesnews/13247Economy.html. 13. â€Å"United States People.† The Columbia Electronic Encyclopedia 6th Edition. Columbia University Press, 2001. 8 Sep. 2001 13247People.html. 14. Vick, Karl. â€Å"Building a government form scratch. After 10 chaotic years, Somalia has a president.† Washington Post 24 Nov. 2000: A45.